We’ve already established that collaboration – not just teamwork – is key to success in today’s workplace. And this is true both internally and externally. Fortunately, there is a whole host of tools and technologies to help teams or organisations working on a shared task to be more productive and achieve their goals. These include shared calendars, crowdsourcing tools, Google docs, instant-messaging software, task managers, intranets and countless other software packages and apps now available on the market. But it’s one thing to know you need these tools within your organisation; it’s quite another to truly exploit their power and get people to use them. Make sure your business understands what online-collaboration tools can ultimately do for you.