Over the last 30 years or so our culture has been undergoing a digital revolution – digital technologies have become ingrained in our day-to-day life and we have been catapulted into the Information Age. Unlike the generations that have gone before them, the youth of today will have only known an on-demand digital lifestyle. This, coupled with an increasing reliance on digital technology, will have an impact on how people do business and how people will want to interact with government. To keep up with the change in culture and to help close the gap between the system and the people, it is up to governments to digitally transform the way they interact with people, deliver services and provide information.